PRIVACY POLICY

This Privacy Policy is to explain how Azur Games LLC (hereinafter "Azur Games LLC" or “we”, “us”, “our”, “ours”) collects, uses, and shares your user information while you play the games provided by Azur Games LLC (“Services”, “Games”).

You acknowledge and agree that Azur Games LLC reserves the right to update, modify or revise this Privacy Policy at any time, by publishing an updated version to the website located at https://www.azurplay.com. The updated Terms of Use or Privacy Policy come into force immediately upon being published on https://www.azurplay.com. You are advised to check the website from time to time for notices concerning such updates. 

By using any Azur Games LLC Services you agree to this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not provide us with any information and do not use the Services.

General information 

• COPPA

We fully comply with the Children’s Online Privacy Protection Act. We do not collect personal information on children under the age of 13. 

• Third party websites & privacy policy links

Our Privacy Policy does not apply to any third party websites’ privacy policy. Our Privacy Policy does not dictate the collection or usage of information by them. We do not take part in the operation of third party advertisers or websites. 

https://appmetrica.yandex.com/ 

https://yandex.com/legal/metrica_eea_termsofuse/

https://www.applovin.com/max/

https://www.applovin.com/privacy/

https://www.appsflyer.com/ 

https://www.appsflyer.com/privacy-policy/

https://analytics.facebook.com/ 

https://www.facebook.com/privacy/explanation 

1. What information we collect & how we collect it

Provided by you: 

• Data provided by you in order to get technical support such as email
• Your communication logs with the Service support or the community team, such as support tickets 

Collected automatically by us or our service providers:

• Data about your use of the Service, such as gameplay data
• Data about your device, such as model and operating system, screen resolution, country and language settings, etc.

2. What we use the information for:

Service operation & improvement

• Verification and confirmation of payments processed through and/or within the Services
• Delivery of the requested services and products
• Player experience improvement, development, and customization
• Timely notification & related information delivery, such as support messages, updates, and security alerts

Service security maintenance

• Monitoring of Service usage
• Detection of suspicious activity
• Taking action against fraudulency

3. How we keep the information safe & secure

We’re committed to keeping your information secure by any means available, therefore, we’ve taken appropriate steps & measures according to industry standards, including, where suitable, encryption, to ensure that your personal data & transactions are protected from unauthorized access, misuse or modification. 

4. Information retention

We will retain your data for as long as your account is active or for as long as needed in order to provide you with the Services. Please be acknowledged that if you request deletion of your data, we will retain anonymous information after your account has been deleted. 

5. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us through this email policy@azurplay.com